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Collaboration between aviation Ministry, Microsoft to use AI in enhancing travel experience 

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April 12, 2026
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Collaboration between aviation Ministry, Microsoft to use AI in enhancing travel experience 

by Gazette Staff
April 12, 2026
in Skyward
Collaboration between aviation Ministry, Microsoft to use AI in enhancing travel experience  12 - Egyptian Gazette
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Collaboration between aviation Ministry, Microsoft to use AI in enhancing travel experience  14 - Egyptian Gazette

By Mohamed Attia

In line with Egypt’s digital transformation strategy, Minister of Civil Aviation, Samah el-Hefny, emphasised the ministry’s commitment to expanding the adoption of modern digital solutions across its various sectors. He also highlighted the importance of investing in human resources, as they are considered the main pillar for achieving sustainable growth and development.

This came during a meeting held at the ministry’s headquarters between Minister el-Hefny and a delegation from Microsoft, led by Naim Yazbeck, the company’s President for the Middle East and Africa, in the presence of Eng. Amr Negaty, Permanent Undersecretary of the Ministry of Civil Aviation.

Collaboration between aviation Ministry, Microsoft to use AI in enhancing travel experience  16 - Egyptian Gazette

The meeting aimed to explore ways to support joint co-operation in the fields of information technology and digital transformation.

During the meeting, the agreement between EgyptAir and Microsoft was reviewed, focusing on the use of AI technologies to enhance the travel experience. This supports the national carrier’s direction toward adopting advanced digital solutions that improve operational efficiency and elevate the quality of services provided to passengers.

Tags: AviationEgyptMicrosoft
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