AXA Egypt has announced a long-term partnership with B.TECH the Number 1 Omni channel retailer for consumer electronics & home appliances in Egypt to provide its customers with damage insurance, as part of its ongoing efforts to expand its services in Egypt. The company seeks the implementation of this partnership throughout different phases.
The first phase focuses on providing insurance coverage for televisions purchased from B.TECH. Insurance will apply to all purchase methods, both online and in-stores where there number has reached more than 100 branches located in 25 governorates and 30 cities. The customer must provide the original purchase invoice to replace the device surely after calculating the policy deductible if applicable. Customers must report the damaged device to AXA within 48 hours from the accident date by either calling the designated hotline or sending an e-mail.
Mr Ahmed Nassef, Managing Director of AXA General Egypt, expressed his pride and happiness with the agreement and said: “We are pleased to announce this one-of-a-kind partnership with B.TECH, the largest retailer and distributor of home appliances and consumer electronics in Egypt.The company enjoys an outstanding reputation, and we hope to further contribute to strengthen the relation with its customers who have come to expect exceptional service.”
“Since our launch, our goal has been to build trust with our customers, ensure their satisfaction with our services and products. This has allowed us to expand our presence and reach, creating a loyal clientele base that turns to us first for all their home appliance needs through our different payment methods. Partnering with AXA is a pivotal step to further protect our customers’ investments and, more importantly, offer them the peace of mind of knowing that they have the safety net of such an important insurance provider at their disposal,” said Dr Mahmoud Khattab, CEO & Managing Director of B.TECH.
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