Ahl Masr extends burns expertise
across Egypt by Avaya solution

By Hamed Mahmoud

Ahl Masr Hospital, the first and largest hospital and research centre in the Middle East and Africa to offer free burns and associated trauma treatment, is set to significantly advance burn patient care across Egypt with seamless connectivity enabled by Avaya.

The hospital, run by the Ahl Masr Foundation, eventually aims to receive over 300,000 patients per year, operating an intensive care unit, an incubator department, a surgical department, specialised clinics and laser treatment. Apart from these cutting-edge in-patient facilities, the hospital will also become a hub that extends burn treatment expertise across Egypt and the wider region.

It will do this through implementing an advanced Avaya OneCloud UCaaSsolution that enables seamless collaboration between staff at the hospital, the Ahl Masr headquarters office, and satellite branches across the country. At its main hospital, seamless connectivity between staff and patients – across voice, text and video, accessible through dedicated in-room devices, will improve the level of care. Avaya is also working with the foundation to enable telemedicine through a dedicated control room, with small, rural branches communicating with the main hospital through video – enabling the delivery of proper treatment with speed.

“We’re a knowledge hub, and timely communication is key to our success in that capacity. Apart from our efforts at the hospital itself, we provide support to small healthcare units around the country, so that they can provide a high level of care to burn victims. We need all these places to be very well connected – you can’t have delays in communications when a patient’s life is in danger,” said Heba EL Sewedy Founder and Chairwoman at Ahl Masr Foundation.

“We are proud to support Ahl Masr Foundation as it expands its incredible work for the treatment of burn victims across Egypt. Through these advanced communications capabilities, we are helping Ahl Masr save lives by providing timely treatment knowledge to less well-equipped facilities across the country,” said Ahmed Fayed, Country Manager – Egypt & Libya, Avaya.