CAIRO – Egypt’s Prime Minister Moustafa Madbouli asserted the state’s utmost keenness on intensifying work to ease channels of communication between the citizen and the government.
The state is doubling efforts to receive complaints of the citizens and better respond to them in coordination with the bodies concerned, the premier said.
The move is meant to promote bridges of confidence between the government and the citizens, Madbouli added, while following up on the painstaking efforts made by the unified government complaints system in the cabinet and related government bodies in April through a detailed report, prepared by director of the system Tareq el Refai in this regard.
Refai said the system received some 117,000 complaints and requests in April.
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