For the second consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100 companies list.
The recognition is given by the International Association of Outsourcing Professional (IAOP), which is a global, standard-setting organisation and advocate for the outsourcing profession based in the US. Its annual Global Outsourcing 100 list is one of the most prominent acknowledgments that recognises the world’s best outsourcing service providers and advisors.
RAYA CX being selected amongst the best outsourcing providers in the world for the second year in a row further validates its commitment to excellent customer care and its path towards digital transformation. RAYA CX was previously known as Raya Contact Centre, but as part of its digital transformation and to reflect the company’s expanded digital offering, it initiated a brand revamp and changed its name to RAYA Customer Experience (RAYA CX).
“We are delighted to be selected amongst the best outsourcing providers worldwide,” said Ahmed Refky, CEO at RAYA CX. He added, “It is an honour to be chosen two years in a row in this prominent list. This further reinforces our place as a top global outsourcing and CX provider. One that clients can be assured will provide the highest quality of service and the latest technology solutions to consistently solve challenges and create superb customer experiences, especially during these challenging times.”
