CAIRO — Egyptian Prime Minister Mostafa Madbouli asserted on Friday the government’s support to the role of the Cabinet’s Ombudsman Office to receive the citizens’ complaints and respond to them in coordination with the ministries and government bodies.
Madbouli’s remarks came while receiving a report on citizens’ complaints registered with the Cabinet’s Ombudsman Office during the month of June.
Director of the office Tareq El Refaei, who prepared the report, stated that some 106,000 complaints and pleas had been received in June, with an increase of 24% compared to May.
About 80,000 grievances were referred to bodies concerned, while 23,000 others were shelved, Refaei said.
