Amazon announced that Souq.com is relaunching as Amazon.eg, a dedicated online store for customers in Egypt. Featuring millions of items from local and international brands across a range of categories including electronics, apparel, home and kitchen, grocery, and Amazon products and Devices like Kindle e-readers, Amazon.eg will offer a great shopping experience to customers with low prices, wide selection, easy payment, and fast and reliable delivery.
Existing Souq.com customer credentials, wish lists, orders, delivery addresses, payment methods, and customer support queries will seamlessly and safely transition to new Amazon.eg accounts. Customers – whether new, coming from Souq.com, or from Amazon outside of Egypt – can shop on Amazon.eg for delivery in Egypt by using the Amazon mobile app and selecting ‘Egypt’ from the settings. They can also visit www.amazon.eg on a desktop or mobile browser. Both the app and website offer a fast and rich browsing experience in Arabic and English, accurate search results, trusted product reviews, personalised recommendations, and simple order management – all backed by Amazon’s award-winning customer service.
PM Mostafa Madbouli visits Amazon’s fulfillment centre in Egypt
Last week His Excellency Prime Minister Mostafa Madbouli witnessed the inauguration of the Amazon Fullfillment Centre in the 10th of Ramadan City, in the Sharkia Governorate, in the presence of Dr. Amr Talaat, Minister of Communications and Information Technology, Nevin Gamea, Minister of Trade and Industry, Dr. Mamdouh Ghorab, Governor of Sharkia and Counselor, Mohamed Abdel Wahab, CEO of the General Authority for Investment and Free Zones (GAFI). The renovated Amazon Fulfillment Centre, located on an area of 28 thousand square metres, is part of the company’s investments in the logistics sector in Egypt, allowing it to deliver a smarter, faster, and more convenient experience for customers.
“Today marks a proud day for Souq.com and Amazon, a day we have been working toward since the two companies came together. Amazon.eg brings together Souq.com’s local know-how and Amazon’s global expertise, something we believe will be of significant value to customers across Egypt,” said Amazon Egypt Country Manager Omar Elsahy. “We’re only getting started, and we will keep innovating in ways that are meaningful to our customers, as we remain laser-focused on providing them with exceptional service, fast delivery, and great prices and selection on millions of items.”
Completely localized for a seamless experience, Amazon.eg lets shoppers search for their favourite products and pay in Egyptian Pounds (EGP) using credit, debit, and prepaid cards, including Visa and Mastercard, in addition to the option of cash on delivery (COD). Amazon.eg will also continue to offer customers free delivery on orders above EGP 350, with Same-Day and Next-Day delivery options available across select cities in Egypt. Amazon’s global expertise in logistics will provide reliable delivery and shipment tracking as the company continues to invest in ways that improve the delivery experience.
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